di77 Terms and Conditions

These terms and conditions ("Terms") govern the use of the di77 platform and all its services. The definitions below apply throughout this document:

• "Platform" refers to di77's website, applications and all related services.
• "User" or "Member" refers to any individual who holds a registered account on di77.
• "Services" refers to casino games, sports betting, live games and other entertainment activities.
• "Bonus" refers to any promotional offer, free spins or cashback benefit provided by di77.
• "Wagering Requirement" refers to the amount of bets that must be placed before bonus funds become eligible for withdrawal.

di77 is an online entertainment platform operated for users in Bangladesh. By accessing this platform, you are voluntarily and with full knowledge accepting these terms.

2.1 Age Requirement

You must provide your correct age at the time of registration. di77 reserves the right to verify age at any time. Failure to pass verification may result in account suspension or closure, and any unearned bonuses will be cancelled.

2.2 One Account Policy

Each user may register only one account. It is strictly prohibited for the same individual, or multiple members of the same household, to open more than one account using the same device, IP address or payment method.

2.3 Accuracy of Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false or misleading information may result in account closure and forfeiture of all funds. You are required to notify di77 immediately if any of your personal details change.

2.4 Identity Verification (KYC)

di77 may request completion of a Know Your Customer (KYC) process at any time. This process may require copies of a national identity card, passport or other government-issued documents. Withdrawal processing may be placed on hold until verification is complete.

You are solely responsible for maintaining the security of your di77 account. The following rules must be strictly followed:

• Use a strong and unique password — at least 8 characters, containing uppercase and lowercase letters, numbers and symbols.
• Do not share your login details (username and password) with anyone.
• If you suspect unauthorised access to your account, notify di77 support immediately.
• Accessing another person's account or allowing others to use your account is prohibited.

You are responsible for all activity conducted through your account. di77 is not liable for losses arising from unauthorised access, unless caused by a security failure on di77's own part.

4.1 Deposit Terms

The following terms apply when depositing funds on di77:

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Only your own payment methods may be used on your account — third-party payments are not accepted.
• Deposits are generally processed instantly, though minor delays may occasionally occur due to technical reasons.

4.2 Withdrawal Terms

The following rules apply when withdrawing funds from di77:

• Minimum withdrawal amount: ৳800.
• Withdrawal processing typically takes 30 minutes to 3 hours.
• Withdrawal requests must be made to the same payment method used for the deposit.
• Large withdrawal amounts may be delayed until identity verification is complete.
• Bonus funds linked to any active bonus cannot be withdrawn until the associated wagering requirements have been met.

4.3 Anti-Money Laundering Policy

di77 is committed to preventing money laundering. If any suspicious financial activity is identified, di77 reserves the right to notify the relevant authorities and place the associated account's funds on hold. Information regarding the source of a user's funds may be requested.

5.1 Welcome Bonus

di77's welcome bonus applies to new members. A 200% bonus on the first deposit, up to ৳5,000 is currently offered. The following conditions must be met to receive this bonus:

• The wagering requirement must be completed within 30 days from the date the bonus is activated.
• Wagering requirement: 25 times the total of the deposit and bonus amount.
• If the conditions are not met within the specified time, the bonus and any winnings earned from it will be cancelled.
• The welcome bonus may be claimed only once per user.

5.2 General Bonus Terms

The following general terms apply to all bonuses and promotions on di77:

• Bonuses cannot be transferred to another account.
• No more than one bonus may be active at the same time, unless stated otherwise in the terms of a specific promotion.
• di77 reserves the right to modify, suspend or cancel any promotion.
• If abuse or manipulation of bonus benefits is found, the relevant bonus and winnings will be cancelled.

5.3 VIP Cashback

Weekly cashback is available across di77's four VIP tiers. Bronze tier members receive up to 0.4%, Silver up to 0.8%, Gold up to 1.1% and Platinum up to 1.5% in weekly cashback. Full details of VIP cashback terms can be found on the VIP Club page.

6.1 General Gaming Policy

All games on the di77 platform are conducted fairly and transparently. Game outcomes are determined using Random Number Generator (RNG) technology, which is completely impartial.

• If a bet is voided due to a technical error during a game, the staked amount will be refunded.
• In the event of a dispute over a game result, di77's decision will be considered final.
• In live casino games, bets cannot be changed or cancelled after the dealer's announcement.

6.2 Sports Betting

di77's own sports betting rules apply to wagering on cricket, football and other sporting events. The policy on refunding bets in the event of a match being postponed or cancelled will be determined in accordance with the applicable rules.

6.3 Service Interruptions

If a game is left incomplete due to loss of internet connection, a power outage or any other technical issue, di77 will make a decision based on the circumstances. In such cases, the server record will be treated as the final evidence.

The following activities are strictly prohibited on the di77 platform. Violations may result in account closure and legal action:

• Operating multiple accounts or using a third party's account.
• Arranging artificial or coordinated betting for the purpose of obtaining bonus benefits.
• Exploiting technical errors in the platform's software or games.
• Using automated software, bots or similar technology.
• Harassing, threatening or misleading other users.
• Conducting money laundering or illegal financial activities.
• Impersonating di77 staff or providing a false identity.
• Attempting to breach the platform's security.

di77 places great importance on the protection of your personal information. Details on the collection, use and storage of the information you provide are set out in our Privacy Policy.

In brief, your information may be used for the following purposes:

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Providing customer support and communications.
• Fulfilling legal obligations.
• Improving services and providing a personalised experience.

Your information is not shared with third parties unless legally required to do so or you have given your explicit consent.

The di77 platform provides services on an "as is" basis. di77 will bear no liability in the following circumstances:

• Internet connection issues or problems related to a user's device.
• Delays or errors relating to third-party services (payment gateways, game providers).
• Service interruptions caused by unplanned system maintenance or upgrades.
• Losses arising from a user's own negligence or breach of these terms.
• Service disruption caused by natural disasters or force majeure events.

di77 is not liable under any circumstances for indirect, incidental or consequential losses. The maximum applicable liability is limited to the amount of the relevant user's most recent deposit.

10.1 Account Closure by di77

di77 may suspend or permanently close an account without prior notice in the following circumstances:

• If any provision of the Terms and Conditions is violated.
• If fraud or manipulation is suspected.
• Providing false information or failure to verify identity.
• If the user is confirmed to be a minor.
• Legal obligations or directives from regulatory authorities.

10.2 Account Closure by the User

Any user may request to close their account at any time. To do so, contact us via 24/7 live chat or at [email protected]. It is recommended to withdraw all valid withdrawable funds before closing the account.

10.3 Self-Exclusion

As part of responsible gaming, users may self-exclude for a specified period. Detailed information on this is available on the Responsible Gaming page.

If a dispute arises between di77 and a user, the following process must be followed:

• Step 1: Try to resolve the matter directly via live chat or [email protected].
• Step 2: If a direct resolution is not reached, submit a formal complaint and await a response within 7 business days.
• Step 3: If the above process does not resolve the matter, settlement will be attempted through mediation.

In disputes regarding game outcomes or technical matters, server logs and records will be considered the final evidence. All dispute resolution processes aim to be completed within 30 days.

12.1 Changes to Terms and Conditions

di77 reserves the right to change, add to, or cancel these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after any changes will be considered acceptance of the new Terms and Conditions.

12.2 Severability

If any provision of these Terms and Conditions is found to be legally invalid or unenforceable, the remaining provisions will continue to be fully effective.

12.3 Entire Agreement

These Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between di77 and the user. Any prior oral or written discussions or understandings are replaced by this document.

12.4 Responsible Gaming

di77 is firmly committed to responsible gaming. We believe that entertainment should be within limits and enjoyable. If you are experiencing gaming addiction or financial difficulty, please visit the Responsible Gaming page or contact our support team.

21+  This platform is for users aged 21 and above only. Gambling can cause financial loss — always play responsibly.