di77 Privacy Policy
The security of your personal information is our top priority. This policy fully describes how we collect, use, and protect data.
0 Opening Statement
di77 is a secure, SSL-encrypted online gaming and betting platform operated for users in Bangladesh. Please read this privacy policy carefully before using our website (di77.cam).
This policy describes how di77 collects your personal information, why it collects it, how it uses it, and how it keeps it secure. By using our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This privacy policy may be updated from time to time. We will notify you of any significant changes. We therefore recommend visiting this page regularly.
1 Information We Collect
When opening an account and using our services at di77, we collect various types of information. This information is obtained in two main ways — directly from you and automatically from your browsing activity.
1.1 Information You Provide Directly
Information you provide during registration and transactions includes:
- Full name and date of birth
- Email address
- Password (stored in encrypted form)
- Payment details used for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account number)
- National ID card or passport details for identity verification
- Information provided when contacting customer support
1.2 Automatically Collected Information
Some information is collected automatically when you browse our site:
- IP address and geographic location (at country and division level)
- Browser type and version
- Device type and operating system
- Time and duration of site visits
- Pages visited and navigation patterns
- Referral URL (where you came from before reaching the site)
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to improve your browsing experience and maintain the functionality of the site. See section 6 for more details about cookies.
2 Purpose of Data Use
di77 uses your information only for the specific purposes listed below. We never sell information to third parties unnecessarily or without permission.
2.1 For Operating the Service
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing bonuses, promotions, and VIP rewards
- Maintaining gaming history and transaction records
- Providing customer service and support
2.2 For Security and Legal Compliance
- Preventing fraud, deception, and money laundering
- Age verification (activating accounts only for users aged 21 or above)
- Ensuring account security and detecting suspicious activity
- Meeting applicable regulations and legal obligations
2.3 For Improving Service Quality
- Improving platform performance and user experience
- Assisting in the development of new games, features, and services
- Monitoring and implementing responsible gaming practices
- Sending notifications and communications according to your preferences
3 Data Disclosure and Sharing
di77 never sells your personal information to third parties. However, information may be shared in a limited way in certain specific circumstances:
3.1 Service Provider Partners
Some trusted technology and payment service providers contracted with us (such as payment gateways and cybersecurity firms) may access limited information — solely to carry out their designated responsibilities. These partners are bound to comply with our privacy standards.
3.2 Legal Obligations
If disclosure of information is required under a court order, government regulation, or any other legal process, di77 will fulfill that obligation in accordance with applicable law. In such cases, we will make every reasonable effort to notify you in advance.
3.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user data may be transferred. In such circumstances we will provide advance notice and you will be given the opportunity to make a decision in accordance with the new owner's privacy policy.
Outside of the cases listed above, di77 does not share your personal information with any third party.
4 Data Storage and Security
4.1 Security Measures
di77 uses industry-standard security technology to keep your information safe:
- SSL/TLS Encryption: All data transfers on the site are made through encrypted connections.
- Password Hashing: Your password is never stored in plain text.
- Firewall and Anti-Fraud System: Active monitoring to prevent unauthorized access and suspicious activity.
- Two-Factor Authentication: Available to add an extra layer of security to your account.
- Regular Security Audits: Periodic audits conducted by third-party experts.
4.2 Data Retention Period
We retain your information for as long as necessary. Specifically:
- Data for active accounts is retained for as long as the account remains active.
- Even after an account is closed, certain information may be retained for a further period to meet legal and regulatory obligations.
- Financial transaction records are retained for the period required by applicable law.
4.3 Your Responsibilities
You also have a responsibility for the security of your account. Use a strong password, do not share your login details with anyone, and contact us immediately if you notice any suspicious activity.
5 Your Rights and Controls
di77 believes you should have full control over your own information. To that end, we ensure the following rights:
5.1 Right to Access Information
You may request at any time, and we will provide a copy of the information we hold about you. Information is generally provided within 30 working days of the request.
5.2 Right to Correct Information
If you believe your information is incorrect or incomplete, you can correct it through account settings or by contacting our support team.
5.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a set period for legal or regulatory reasons.
5.4 Right to Opt Out of Marketing Communications
You may opt out of promotional emails and notifications at any time. This preference can be changed through account settings or via the support team.
5.5 Right to Lodge a Complaint
If you have any concerns or complaints about how your information is used, please contact our support team. We always aim to respond quickly and transparently.
6 Cookies and Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help ensure the normal functioning of the site and personalize your experience.
6.2 Types of Cookies We Use
- Essential Cookies: Necessary for the core functions of the site (login sessions, security).
- Functional Cookies: Remember your language preferences and personal settings.
- Analytical Cookies: To understand site usage patterns — all data is collected anonymously.
6.3 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some important features of the site to not work correctly.
7 Protecting Minors' Information
di77's services are for users aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21. An age verification process is followed at the time of account registration.
If we have inadvertently collected information from a minor, it will be deleted immediately. If you have any information regarding this, please notify us at [email protected].
8 Changes to the Privacy Policy
di77 reserves the right to update this privacy policy at any time. In the event of significant changes:
- The new update date will be published on this page.
- Registered users will be notified by email.
- A notice will be displayed on the site.
Continued use of the platform after changes are made will be considered as consent to the new policy. We therefore recommend visiting this page regularly.
9 Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:
- Email: [email protected]
- Live Chat: Instant support in Bengali is available 24/7 from any page on the site.
We generally respond to messages within 24 hours. Your privacy is very important to us and we are always committed to working with transparency.
It is recommended to read this privacy policy alongside di77's Terms and Conditions and Responsible Gaming policy.